I Actually Taked to an Amazon Employee About an Amazon Return Issue

11/6/2023 by Alan

I have always been told that you can not every talk to someone at Amazon. Well that was not my experience......

Click 'Get Help'

Click Something Else

Click An Order I Have Placed

Select the Product You Are Discussing

Keep going through the prompts until you get "Request a Call"

They called me in about 20 seconds, and I was talking to a real, live, human being in about a minute. That person was very helpful and helped solve my problem. They knew who I was from my phone number and they were able to pull up my account and see what the pending return was in their system so we could talk about my issue.